Workflow management module
Andoc’s workflow management module can easily map complex and complicated business procedures. The various work phases of a certain activity can be defined as well as the multi-dimensional logical connections among them or the scope of authorization; all of these ensure the efficiency of digital administration.
BUSINESS APPLICATION AREAS
- While executing complex and complicated administrative procedures, the module supports:
- completion by the rules and execution according to required quality
- traceability and transparency of each case and meeting deadlines
- activity management (e.g.: based on automatisms)
- the enforcement of required, effective verification functions
- In case of mass or numerous activities there is special support for:
- the even distribution of workload
- based on statistics, the performance or future workload of each area becomes measurable and forecastable (e.g.: capacity planning)
- procession automation
- In case of administration in a geographically divided organization:
- creates smooth task and information flow between different locations
- clearly defines the roles and responsibilities of different areas
- by digitalizing paper-based document and information flow work is accelerated and made more cost-efficient
The solution for each challenge and the resulting advantages in every administrational area can be compounded, so all the system’s underlying synergies can come into action.
Possible Workflows
- Required activity (e.g.: data upload, document attachment, verification)
- Waiting status (e.g.: waiting for signature, appeal deadline, external legal opinion)
- External system connection (e.g.: SAP, Dynamics)
- External service invitation (e.g.: time stamp, biometric signature)
- Passive document storage (e.g.: closed cases, passive document library)
- Automated service (e.g.: distribution logic, e-mail reception, filling fields)
- Push and pull task collection
Workflow Step Features
- Workflow level deadline, notifications to colleagues in charge, substitute, supervisor
- Escalation
- Conditioned entry rule
- Field visibility, required filling in a given document
- Parallelization, individual visibility
- Integration logics
- Automated, conditioned rules for stepping the process
Supported Procedures
- Straight standard procedures (e.g.: normal contract signature procedure)
- Straight exception-based procedures (e.g.: numerous individual invoice approval)
- Parallel procedures (credit assessment system preliminary opinion or vote)
- Informing (information sharing without required task)
Useful Settings
- Entry and exit rules (e.g.: the general manager only receives a contract for signature when the financial and legal managers have accepted it)
- Distribution logic (aids the distribution of tasks according to knowledge, training, and resources and colleagues in charge are assigned to cases by an algorithm)
- Simple connection to other systems at the start and transfer of cases
Technical modules that can be integrated
Technical modules integrated with each other
The advantage of modules integrated with one another is that numerous individual procedures (e.g.: statistics, visibility, type of signature, etc.) can be set in connection to them and this makes the individual procedures a lot more transparent and secure.