Collection And Claim Management
Digitalized claim management tailored to the organization’s needs
No matter if the organization handles claim management in-house or outsourced, this module provides full support. It is a condition of success of claim management to start collection in time and to have the required legal documents. The use of the module provides all conditions for a successful claim management.
Main features of the module
Five reasons for the implementation
- Collection models are customizable
- Collection procedure supported by automatisms (e.g.: letter generation)
- Compliance to consumer protection and related regulations are guaranteed
- Legal risks of collection are minimal due to the closed procedure model
- Guaranteed GDPR-compliance
Main functions
- Creating data structure for the registering of claims
- Recording claim-related activities (CRM)
- Registry of claim-related documentation:
- Claim acknowledgment, correspondence, e-mails, notarial notices
- Creating formalized letters
- LA/4 envelope printing and enveloping machine preparation
- Automated task distribution
- Deadline monitoring can be set
- Connecting claim management with customer service system
- Supporting selling receivables
- Providing required documents related to legal proceedings
- Posts to ERP for dividend accounting