The efficiency of the bank back office is defined by the indicators of processed volume, processing time, and error rate. Whether it is a large volume, simple administrative task, or a complex activity requiring deep professional knowledge, the Andoc business module provides a professional solution for the most optimal use of your organization’s capacities. Beyond the bank function, the module successfully supports the activities of offices as well as bodies performing public functions.

Main features of the module

Five reasons for the implementation

  • An effective solution that answers the digitalization challenges of banking: quick administration, measurable procedures, security
  • Predefined push or pull methodology and built-in automatisms support the management of the organization’s activity
  • Back-office activities become measurable (workload, processed volume, processing time, error rates, etc.) while a quick intervention mechanism is available to handle for possible anomalies
  • The module guarantees quick setup and implementation, and significantly decreases the training time to alleviate fluctuation risks
  • Quickly adaptable, easily optimized back-office procedures can be created that do not require developer support

Main functions

  • General recording
  • Managing product development
  • Supporting error and change reports
  • Supply permission
  • Permission requests
  • Change management procedures
  • Internal revisions, audits
  • Branch center report service
  • Branch internal reports
  • Migration data reconciliation
  • Fraud events inspection
  • Regular support of loan monitoring activity
  • Digitalization of loan materials, account contracts, document libraries
  • GDPR-compliance
  • Processing loan needs for the retail area: preparation of decisions, risk evaluation, decision-making, loan administration
  • Processing loan needs of the corporate area: preparation of decisions, risk evaluation, decision-making, loan administration
  • Automated notifications, sending mails
  • Generating documents and contracts